HKZY Pack Privacy Policy
Last Updated: November 30, 2025
This Privacy Policy explains how Hong Kong ZhiYe Packaging Co., Ltd. (“HKZYPack,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://HKZYPack.com (the “Website”) or use any of our packaging-related services (the “Services”).
By accessing our Website or using our Services, you agree to the terms described in this Privacy Policy.
1. Interpretation and Definitions
Company — refers to Hong Kong ZhiYe Packaging Co., Ltd,
Address: Room S068, 2/F, Capital Plaza, 61–65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.
Website — refers to HKZY Pack, accessible from https://HKZYPack.com.
Service — refers to our online and offline custom packaging manufacturing services.
Personal Data — means any information that identifies an individual, such as name, email, phone number, or address.
Usage Data — refers to automatically collected data generated by website visits (e.g., browser type, pages viewed, duration, IP address).
Cookies — small data files stored on your device to improve your browsing experience.
You / User — means any individual or entity accessing or using the Website or Services.
2. Types of Data We Collect
(a) Personal Data
When you use our Website, submit an inquiry, or place an order, we may collect:
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Name
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Email address
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Phone number
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Company name (if applicable)
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Country or region
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Order or quotation details
(b) Usage Data
Collected automatically when you browse our Website:
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IP address, browser type, device type
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Pages visited, duration, and timestamps
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Referring websites
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Other analytical data
(c) Cookies
We use both session and persistent cookies, including advertising and remarketing cookies, to:
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Keep the Website secure and functional
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Remember your preferences (e.g., language, region)
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Analyze traffic and performance
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Optimize advertising and marketing campaigns
You may disable cookies through your browser settings, but certain functions may not work properly.
3. How We Use Your Data
Our legal basis for collecting and using the personal information depends on the Personal Data concerned and the specific context in which we collect it (e.g., performance of a contract, legitimate interests, or your consent). We use collected data to:
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Provide and improve our packaging products and services
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Respond to your inquiries and quotation requests
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Process and fulfill your orders
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Send order updates, technical notices, and customer support messages
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Share information about promotions or new products (only if you opt in)
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Analyze Website performance and user behavior to improve functionality
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Conduct marketing and advertising optimization
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Comply with applicable legal obligations
4. Data Retention
We retain Personal Data only as long as necessary for business and legal purposes, including:
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Managing customer relationships
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Accounting and tax compliance
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Resolving disputes or enforcing agreements
Usage Data may be retained for internal analytics for a limited time, unless longer retention is required by law.
5. Data Sharing and Disclosure
We may share your Personal Data in the following cases:
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With service providers: such as payment processors, courier companies, IT, hosting, and advertising service providers.
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With business affiliates: only when necessary to fulfill your order.
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For legal compliance: if required by law, court order, or government authority.
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With your consent: when you authorize us to share data for specific purposes.
We do not sell your personal information to any third parties.
6. Data Transfers
Your information may be transferred and processed in locations outside your country of residence, including Hong Kong and mainland China, where data protection laws may differ.
We ensure reasonable safeguards are in place to protect your data.
7. Security of Your Data
We use administrative, technical, and physical safeguards to protect Personal Data.
However, no online transmission or storage system is completely secure.
While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
8. Advertising, Analytics & Your Rights
We may use third-party analytics and advertising tools such as Facebook Pixel, Google Analytics, and other remarketing technologies to analyze Website traffic and optimize advertising performance.
You have the right to:
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Access, correct, or delete your Personal Data
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Withdraw consent to marketing communications
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Request a copy of your data
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Object to certain data uses (subject to legal exceptions)
To exercise these rights, contact us at Service@HKZYPack.com.
9. Children’s Privacy
Our Website and Services are not directed to anyone under 16 years of age.
We do not knowingly collect Personal Data from minors.
If you believe your child has provided us with information, please contact us immediately to remove it.
10. Links to Other Websites
Our Website may contain links to third-party sites.
We are not responsible for their privacy practices and encourage you to review their Privacy Policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The “Last Updated” date at the top will reflect the latest revision.
Any changes become effective once posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Company Name: Hong Kong ZhiYe Packaging Co., Ltd
Email: Service@HKZYPack.com
WhatsApp: +852 4649 1991/8480 1991
Address: Room S068, 2/F, Capital Plaza, 61–65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
